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Delivery times

At Pataua Brazil, our goal is to provide our customers with a satisfactory and efficient shopping experience. To ensure transparency and understanding of delivery times, we have established the policy below.

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Delivery Time Policy - Pataua Brazil

1. Processing Time:

  • After payment confirmation, we process and prepare your order for shipping within 2 business days.

2. Shipping Methods:

  • We offer different shipping options to suit your needs. Available shipping methods will be displayed during the checkout process.

3. Delivery Time:

  • Delivery time varies depending on the recipient's location and the shipping method selected.

4. Order Tracking:

  • Once your order has been dispatched, you will receive a confirmation email containing tracking information. This will allow you to track the status and progress of your delivery.

5. Possible Delays:

  • Occasionally, delays may occur due to circumstances beyond our control, such as extreme weather conditions, transport strikes or customs issues.

6. Delivery Address:

  • Please make sure to provide a complete and accurate delivery address, including apartment, block or house number, to avoid delays or delivery issues.

7. Partial Deliveries:

  • In some cases, items in your order may be shipped separately due to inventory availability or location. In this case, you will receive detailed information about each shipment.

9. Customer Service:

  • If you have any questions about the delivery time of your order, please contact our customer service through the channels provided.

Thank you for choosing Pataua Brazil as your hair care store. We are committed to ensuring that your products are delivered in a timely and reliable manner, and we are available to answer any questions you may have regarding delivery times.

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