Frequently Asked Questions

Yes, we have a wide variety of products to suit different hair types and needs, including straight, curly, frizzy, wavy and colored hair. Our formulas are designed to offer specific benefits to each hair type.

No, all of our products are cruelty-free and we do not test on animals. We value ethics and respect for animals at every stage of our process.

After payment confirmation, you will receive an email with tracking information for your order. This will allow you to track the status and location of your order until delivery.

Our professional products are developed with advanced formulations for use in beauty salons. They offer intensive treatments and high-performance results. The home care line is designed for everyday use at home, maintaining and prolonging the results obtained in the salon and you don't need to be a professional to use it.

If you receive a product that is damaged during shipping or has a manufacturing defect, please contact us immediately, within 7 business days from the date of receipt of the product. We ask that you provide clear details, including images, of the damage or defect to facilitate the evaluation process. We will respond promptly and offer solutions, which may include replacing the product or a full refund of the amount paid.

We offer a wide variety of hair care products, including shampoos, conditioners, masks, oils, finishers and specific treatments for different hair types and needs.

Our store offers detailed descriptions of each product, including information on the hair types they are suitable for. You can also contact our customer service team via chat for personalized recommendations. 😉

Yes, many of our products are formulated to be safe and beneficial for chemically treated hair, such as colored, straightened, or permed. Please check individual product descriptions for more details. 🤗 If you have any further questions, please do not hesitate to contact us. We are here to ensure that you have a smooth and satisfying shopping experience on our website. 😘